FAQ

Everything you might want to know, before you ask.

The brand

When does off duti. launch? Very soon. Join the list and you'll be the first to know the date — with early access before anyone else.

What makes off duti. different? We edit skincare down to what actually works. No ten-step routines, no decoding actives. Care without the decisions.

The products

How many products are there? Two heroes at launch — Melt The Day cleansing balm and Barrier Reset Cream. A complete evening ritual, nothing extra.

Are they suitable for sensitive skin? Yes. Both are fragrance-free or low-fragrance, non-comedogenic and dermatologist-tested, and designed to protect the skin barrier first.

Are you cruelty-free? Always. We never test on animals.

What's the routine? Cleanse with Melt The Day, then press in Barrier Reset Cream. Ninety seconds, morning barrier care optional. See The Ritual.

Orders & shipping

Where do you ship? Across Egypt, with international shipping calculated at checkout once we launch.

How long does delivery take? Typically 2–4 business days within Egypt.

What's your returns policy? Unopened products can be returned within 14 days of delivery. See our returns policy for details.

Still curious?

Reach us any time at Contact or by email. We read everything.